Refund policy

Refund policy:
 
As a company policy, Oxiglam does not accept returns/ refunds due to hygiene reasons. Therefore, please make sure to carefully review all product details and double-check the size and color before placing an order. Feel free to reach out to us in case of any questions/concerns at oxiglam27@gmail.com. 
 
Return Policy:
 
At Oxiglam, we strive to ensure that every piece of jewelry we create is of the highest quality. However, we understand that errors or damage may occur during production or shipment.
Our return policy states that we accept returns only in case of damage. We stand behind the quality of our jewelry and will replace or repair any damaged item due to an error on our part. If your Oxiglam jewelry arrives damaged, be sure to get in touch with us immediately via email or phone within 2 days of order received. We will then provide you with instructions on how to return the damaged item, and once we receive it, we will either repair or replace it free of charge.
 
Please note that we do not accept returns or refunds for jewellery that is not damaged during the shipping process. If you are not satisfied with a product for any other reason, such as fit or style, we encourage you to contact us before purchasing so that we can advise you on the best options available. Additionally, since our jewelry is crafted with the utmost care and attention to detail, we do not accept returns for items that have been worn or altered in any way.